SAP consulting · Basis & operations
SAP Basis, AMS and managed services
Skilled staff are scarce. Your best people belong in strategic projects, not in day-to-day operations. We take that load off you – predictably, under fixed service level agreements and with a dedicated contact person.
Application support and ticket-based development
We handle recurring tasks promptly and take the pressure off your staff – while you keep full control and visibility at all times. We work to agreed SLAs and keep you informed throughout.
Managed support
A major go-live is coming up, or you want to outsource SAP Basis operations? Ideally, we assess the support you need as early as the realisation phase and ensure a smooth transition into operations.
- Hypercare support
- Exactly the support you need after go-live, from 1st to 3rd level.
- SAP Basis support
- Operation of your SAP systems – from individual, clearly defined tasks to full operations.
- IT service desk
- Incident management from initial handling to escalation, so that disruptions are resolved quickly.
- Application management services (AMS)
- We look after your SAP applications so that you can focus on your core business.
- SAP Solution Manager
- Support with application lifecycle management and all operational topics.
Technical foundation for S/4HANA
Our Basis consultants plan, implement and optimise S/4HANA system landscapes: administration, monitoring, performance optimisation, and upgrade and migration projects. We identify technical problems early and solve them for the long term.
Built for Basis teams: client refreshes without weekend work and with a fraction of the HANA memory – with our Data Refresh Operator.
Managed development on demand
A bug has crept in with the last release, or the business department needs one more small change? We support your development team in its day-to-day work.
- Development support
- Development, maintenance and deployment in your SAP system.
- Release management
- Planning and execution of your release or sprint management.
Let’s talk about your operations.
Whether you need targeted support or a full transformation: we listen, assess what you need and outline the way forward.
Mon–Fri, 8 am–6 pm (CET) · An der Alster 6, 20099 Hamburg